Date Created: March 31, 2025
Effective Date: April 11, 2025
This Privacy Policy outlines the policies of HOW-Boutique & Hotel, located at Str. Sinaia 43, Cluj-Napoca, Cluj 400309, Romania, email: office@how-hotel.ro, phone: 0723 374 991, regarding the collection, use, and disclosure of your information when you use our website (www.how-hotel.ro) (“the Service”).
By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.
We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised policy will be effective 180 days from the time it is posted on the Service, and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you periodically review this page.
Information We Collect:
We will collect and process the following personal information about you:
- Name
- Mobile phone number
- Social media profile
- Address
- Payment information
How We Use Your Information:
We will use the information we collect about you for the following purposes:
- Marketing/Promotion
- Creating a user account
- Testimonials
- Collecting customer feedback
- Processing payments
- Providing support services
- Targeted advertising
- Managing customer orders
- Website protection
If we wish to use your information for any other purpose, we will seek your consent and will use your information only upon receiving your consent and then, only for the purpose(s) for which consent was granted, unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
- Advertising services
- Marketing agencies
- Analytics
- Data collection and processing
We require these third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than necessary to fulfill that purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order, or other legal processes; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of a third party. If the Service or our company is merged or acquired by another company, your information will be one of the assets that are transferred to the new owner.
Retention of Your Information:
We will retain your personal information with us for 90 days to 2 years after users close their accounts or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcing legal rights, fraud prevention, etc. Residual anonymous and aggregate information, which does not identify you (directly or indirectly), may be stored indefinitely.
Your Rights:
Depending on the law that applies, you may have the right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, request us to share (port) your personal information to another entity, withdraw any consent you have provided to us to process your data, a right to lodge a complaint with a statutory authority, and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at office@how-hotel.ro. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at office@how-hotel.ro.
Please note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
Security:
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Third-Party Links and Use of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at HOW-Boutique & Hotel, Str. Sinaia 43, Cluj-Napoca, Cluj 400309, Romania, email: office@how-hotel.ro.
We will address your concerns in accordance with applicable law.